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Exploring challenging scenarios is a Course

Exploring challenging scenarios

Aug 10 - Aug 24, 2021

$100 Enrol

Full course description

Date and time

Tuesday 10 August 2021, 4.00 pm to 5.00 pm

Delivery mode

Online – a Zoom link will be provided 24 hours prior to the event


This learning event is right for you if you are interested in a conversation about how we respond to and resolve challenging situations.


A student, who is normally well behaved, has an outburst in the middle of a lesson. A parent rings to discuss an incident in class. It’s a colleague’s turn to write an assignment, but what they give you will not work for your class. What would you do? How would you respond? In this one hour webinar we’ll look at three scenarios, discuss some possible strategies and then look at what the research says. We all face challenging situations from time to time and this is an opportunity to consider reactions and how to move forward in a positive way.

"research shows that in stressful conversations, most speakers assume that the listener believes that they have good intentions, regardless of what they say. Intentions can never be that powerful in communications — and certainly not in stressful conversations."

Holly Weeks, president of WritingWorks and SpeakingWorks

This learning event supports creating best practice toward the following VRQA standard(s):

  • Care, Safety and Welfare of Students – Safe environment                                                                                        

Key takeaways                 

  • shared strategies for dealing with some challenging situations
  • opportunity to plan responses to common situations.


Presenter information

Deb Carmichael                

Deb Carmichael has worked in Independent schools for over 25 years as a teacher, department head and in senior executive roles. During this time, she was involved in a number of projects including professional learning models, classroom observation, student leadership and curriculum development. Deb is now a Senior Advisor at Independent Schools Victoria, working in The Development Centre. This allows her to use her experience, ideas, interest in current research and passion for teaching and learning to engage and work with fellow educators.