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Critical incident management is a Course

Critical incident management

Oct 18 - Nov 2, 2021

$420 Enrol

Full course description

Date and time

Tuesday 19 October 2021, 9.30 am to 12.30 pm

Delivery mode

In person - ISV, 40 Rosslyn St West Melbourne


This learning event is right for you if you are a Principal, Deputy Principal, Head of School or Business Manager.


Critical incident management is a growing aspect of risk within schools. The nature of critical incidents is becoming more and more diverse, from major facilities incidents, to social media exposure, incidents triggering lockdowns and evacuations. How we manage critical incidents can have major implication on student and staff safety, how quickly our school can resume operation and how we protect our school's reputation. This half-day seminar explores the nature of critical incidents in schools, how to develop an effective critical incident management plan, as well as exploring real life examples that will provide valuable insights and learnings from relevant case studies. A panel of experts will lead discussion on potential exposures, explain possible risk management processes, and discuss the requirements of emergency response procedures together with some of the implementation challenges associated with activities such as lockdowns, evacuations, bushfire response and business continuity planning.

How you manage the various risks in terms of critical incidents confronting your school has a critical affect on your overall performance, reputation and the safety of your school community.

This learning event supports creating best practice toward meeting the following VRQA standard(s):

  • Care, Safety and Welfare of Students – Safe environment    
  • Care, Safety and Welfare of Students – Emergency bushfire management                                              

Key takeaways              

  • identification of potential exposures to a critical incident
  • risk management processes
  • knowledge of emergency responses
  • identification of implementation challenges with a variety of critical incidents.


Presenter information

Representatives from Willis Towers Watson Risk Solutions and guest speakers               

Willis Towers Watson’s Education Team is a leading risk advisor and insurance broker to over 350 independent schools, colleges and associated educational bodies nationally. With over 40 years of industry experience, Willis Towers Watson has an in-depth understanding of a school’s unique risk management requirements.