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Case notes and record keeping is a Course

Case notes and record keeping

May 18 - Jun 1, 2021

$300 Enrol

Full course description

Date and time

Tuesday 18 May 2021 2pm to 4pm

Delivery mode

Online – a Zoom link will be provided 24 hours prior to the event


This learning event is right for you if you are a staff member required to keep notes and records relating to students.


Keeping good case notes and records is a vital function of any school. Good case notes and records assist in providing continuity of care to students and families; aid in promoting good practice and service delivery; provide accountability and protect individual employees and the school in situations where there may be concerns about the nature or adequacy of the service provided by the school.                            

This webinar covers the following areas: why keep case notes and records? (this section includes a discussion of professional and legal obligations); what is a record?; common mistakes when keeping case notes and records and how to avoid them; how to write case notes and keep records in a way that is respectful and allows the worker to discharge his or her professional obligations; writing in a way that is easy to defend and hard to attack and a suggested structure for keeping case notes and records. Issues regarding confidentiality when keeping case notes and records will also be discussed.

Record keeping is essential in providing continuity of care of students and accountability for the protection of the school. In keeping these essential records it is vital to be aware of both professional and legal requirements.

 This learning events supports creating best practice toward the following VRQA standard(s):

  • Care, Safety and Welfare of Students – Safe environment                                                                          
  • Care, Safety and Welfare of Students – Child safety                                                                                               
  • Care, Safety and Welfare of Students – Anaphylaxis management policy                                                              
  • Care, Safety and Welfare of Students – Emergency bushfire management                                            
  • Care, Safety and Welfare of Students – Student behaviour management (discipline)                                   
  • Care, Safety and Welfare of Students – Attendance monitoring                                                                             

 Key takeaways               

  • understanding of professional obligations relating to the keeping of records
  • greater confidence and skill in writing notes and other records
  • a developed understanding of confidentiality in relation to school records.


 Presenter information

David Cherry                  

David Cherry is a Clinical and Forensic Psychologist with extensive experience in working with children, adolescents and families where the child’s performance or behaviour in school has been a concern.David has provided training for teachers and other school staff for over 25 years on a broad range of topics including : Handling Difficult People, Behaviour and Situations; Managing Complaints and; Managing Difficult Calls