Full course description
Date and time
Session 1: Wednesday 28 October 2020, 9.30 am to 12.30 pm
Session 2: Wednesday 18 November 2020, 9.30 am to 12.30 pm
Online - a zoom link will be available 24 hours prior to the event
This learning event is right for you if you are administrative staff, an assistant, a recording secretary or an executive or personal assistant.
Both formal and informal meetings are taking place every day in many schools, but who is taking and recording the minutes from these meetings? Are accurate records of key decisions being recorded? Is your school effectively implementing decisions made after the meeting?
Effective minute taking can solve many problems and complaints associated with running meetings. In the hands of a competent minute taker, managers and staff are able to effectively action meeting items.
This two half-day webinar will enable you to understand the important role of a minute-taker and learn how to efficiently record all the important information discussed. Learn key and advanced skills for minute-taking in information, formal and action meeting scenarios. This action-packed program will include fun mock-meetings and activities run by an expert minute-taking trainer. Effective minute-taking will enable your school to solve many problems and complaints associated with running meetings.
'I've learned that whenever you take minutes it is not like writing a script but only keywords. What are the responsibilities of a minute taker. How to be more confident and be a good listener.'
- understanding of the role of a minute-taker
- tips for active listening, critical thinking, efficient recording and organisation
- strategies to deal with common complaints and difficulties faced by minute-takers
- techniques to record formal and informal meetings as well as action items.
Karen Smythe is a professional trainer and life coach with 24 years’ experience in the training industry. Her background in a range of industries ensures her training sessions draw upon her firsthand experience. Karen has a passion for customer service excellence and delivering her knowledge and training in an exciting, motivating and interactive environment. Her life experiences have given her a wealth of opportunities for continued growth and development, and she has delivered training to a broad range of clients, including those in the education sector.